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Jackson, MS Category: Office Administrative (Billing Clerk), Office Administrative (File Clerk), Office Administrative (Receptionist) Employment Type: any
  • Motivated Customer Service Representative and Administrative Assistant with 20+ years experience
  • Strong organizational, prioritization and time management skills, with razor-sharp attention to detail
  • Advanced technical skills that include proficiency in Microsoft Office applications, quick to master new technology, and heavy data entry experience

Key Skills & Expertise

Data Entry:

  • Complete all assigned data entry requests/tasks within required timeframes while maintaining a high-level of quality
  • Maintain accuracy by assessing client documents for errors, organizing files and collecting data
  • Established customer confidence and satisfaction by keeping sensitive information confidential according to company policies/guidelines


  • Answer multiline telephone systems, providing top-quality customer service, answering inquiries, taking messages and transferring calls to appropriate parties
  • Greet clients and visitors to firm in a professional, personable manner
  • Locate and attach files to incoming correspondence requiring replies
  • Maintain scheduling and event calendars
  • Open, read, route, and distribute incoming mail
  • Schedule and confirm appointments for clients and supervisors
  • Organize and maintain paper and electronic filing systems for records, correspondence and other material
  • Conduct internet searches to gather needed information
  • Manage office supply ordering and inventory

Medical Office:

  • Maintain strict confidentiality in accordance with HIPAA guidelines
  • Process admission and discharge records accurately and in a timely fashion
  • Patient scheduling, verification of demographic and insurance information
  • Organize, maintain and update patient charts

Customer Service/Cashier

  • Greet customers upon arrival and departure
  • Operate cash register and balance at shift end
  • Receive and process payments by cash, check, credit card, vouchers or automatic debits
  • Scan goods, issue receipts, refunds, change or tickets
  • Resolve customer complaints via phone, email, mail or social media, as well as in person
  • Inform customers of promotions, upsell products/services, update account information and assist with order placement
  • Utilize computer technology to handle high call volume

Meet Your Recruiter:
Sara Kline

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